Over the last year there has been a noticeable increase in credit card fraud that has affected many New Mexico financial institutions as well as their customers. Criminals are targeting small businesses that use point of sale (POS) terminals to accept customer purchases, such as restaurants and retail merchants. The fraud works like this. Outdated […]
Archives for June 2015
The New Mexico Restaurant Association is here to help you. If you represent a restaurant doing business in New Mexico we are your association! We have everything from discounts on products and services to keeping you connected to law makers and fellow restaurateurs. Please contact us if we can help in any way. Please choose from […]
Complainers are Your Best Customers Tuesday, July 15, 2014 Posted by: NMRA What can we learn from our customer’s complaints? Harvey Mackay, author of New York Times bestseller Swim With The Sharks Without Being Eaten Alive provides his insight on turning customer complaints into constructive policy changes. As Stew Leonard, founder of a famous chain […]
Chefs Turn up the Heat with Lesser Known Chile New Mexico’s foodies and cuisine trend-setters can’t get enough of our classic “red or green” chiles! But chefs around the nation are also experimenting with other types of chile. What’s your favorite? Read the article here from nations Restaurant News and then post your comments!
Etiquette for Customers and Servers Alike Customer service is a two-way street. While restaurant management and employees are a vital piece of the puzzle, so is the customer. The global etiquette of the “golden rule”– treat others how you wish to be treated– applies to restaurant customers as well. Jennifer Roach with the Etiquette School […]
2015 & Beyond The Affordable Care Act Tracking, Record Keeping and Reporting for Restaurants NMRA CEO, Carol Wight hosts Terry Linton of Linton and Associates for a one hour seminar on preparing member restaurants for the Affordable Care Act. Click Here for the Video
LIQUOR SALES ON CHRISTMAS IN NEW MEXICO Question – How are liquor sales handled in restaurants on Christmas Day? Answer – Restaurant licensees with a valid foodservice permit may sell, serve or allow consumption of alcoholic beverages (beer, wine OR distilled spirits) by the drink on Christmas Day from 12 Noon – 10 PM. There […]
How to Handle a Legislative Alert. Periodically, and especially during each year’s legislative session, we will send you legislative alerts on issues that will affect your business and the industry. We need you to act on these alerts immediately. It is the most effective way we have of communicating with our legislators and letting them […]
Every Tuesday NMRA sends an email blast called ToolKit Tuesday. We give you bite-sized pieces of information to help make your life easier. This BLOG is a recreation of that email blast. You will find everything from employee management to the latest technology. We hope you enjoy this resource.
Fishbowl, the leading provider of email and loyalty marketing solutions to the restaurant industry, offers NMRA members 500 FREE emails a month to their customers. Utilize easy design tools to customize bulk emails, coupons, and special offers to your customers. Engage your customers today! Fishbowl is proud to partner with the New Mexico Restaurant Association […]