by Lawrence Baker | Aug 4, 2022 | BLOG, Manage My Restaurant
By John Self What do you think when an older adult comes in to apply? Answer truthfully.“Loser?” Why is this person applying for an entry-level job?Must not be able to make it in the real worldMust not want any responsibilityI wonder what’s wrong? Those are typical...
by Lawrence Baker | Jul 13, 2022 | Uncategorized
by: John Self, The Service Doc We’ve all seen “closed” signs hanging in the windows of empty restaurants, especially since COVID tore into our industry and lives. We probably just glanced at the signs but didn’t really see them. Closed signs are such a common sight...
by Lawrence Baker | Jul 11, 2022 | Uncategorized
We have designed an approach for women managers/leaders considering their challenges, workplace variables, and differing ambitions. Through our extensive work with women, we know there are unique strengths that get buried or compromised. We want to deliver leadership...
by Lawrence Baker | Jul 7, 2022 | BLOG, Manage My Restaurant, Member Benefits
by: John Self, The Service Doc Labor shortage It’s here and it’s changing the restaurant industry. Normally, employees just looked at other restaurants to see if there were better jobs, but today, they’re comparing their restaurant job’s pay and benefits with entirely...
by Lawrence Baker | Jun 21, 2022 | Manage My Restaurant, Member Benefits
By: John Self Is your company trying to be OK? Of course not. But it happens every day in most restaurants in America. It is a pet peeve of mine when a manager comes to my table and asks, “Is everything OK?” “Everything.” And “OK.”...