Gone are the days of scheduling in-person training sessions that disrupt work schedules and limit accessibility. NMRA Certified Online Employee Training is an online platform accessible 24/7 from any device with an internet connection. This means that your staff can engage in training at their own pace and convenience. Whether they’re at the restaurant, at home, or on the go, this training platform ensures continuous learning opportunities for your team. Check out these introductory videos to learn more about the learning management system and how the training works.

The Power of Training

Effective training plays a crucial role in the success of any restaurant. It ensures your staff members possess the necessary skills, knowledge, and certifications to maintain a safe and compliant workplace.
Our certified program acknowledges the significance of training and simplifies the entire process for you.

Streamlined Tracking and Management

One of the greatest challenges in training is monitoring and tracking employees’ progress. This program simplifies this process by offering robust tracking and management features. This data-driven approach ensures you have complete visibility into your training initiatives, enabling you to identify areas for improvement and recognize outstanding performers

Price Schedule

The NMRA has partnered with Train321, a leader in customized online training, to provide industry-specific training for New Mexico’s restaurant workforce!  Options are available for individual certification courses, or for monthly employer subscriptions that cover all employees! Pricing begins at $49 per month for all employees/all locations (up to 50 total employees); contact the NMRA for additional pricing for larger companies/multiple locations. 

Active Team Members Members Monthly Members Annually Non-Members Monthly Non-Members Annually
Individual $59 $59
Up to 50 $49 $529.20 $98 $1058.40
51-100 $59 $637.20 $118 $1274.40
101-200 $69 $745.20 $138 $1490.40

Extensive Course Catalog

Our Certified Online Employee Training offers an impressive library of over 50 courses covering a wide range of topics relevant to the restaurant industry. From essential subjects like food safety and alcohol service to critical areas like sexual harassment prevention and active shooter drills, this training platform covers it all. This comprehensive collection guarantees that your staff members receive the training they need to excel in their roles and contribute to a positive dining experience.

Front of House

Front of House 101
Knowing the Menu
Common Restaurant Lingo
Telephone Etiquette
Greeting Guests
Dealing with Difficult Customers
Host
Food Runner
Busser
Restaurant Cashier
Server
How to Ask Open-Ended Questions
Full Hands In/Out
Upselling
Table Set Up and Clearing
Soda Machine

Back of House

Back of House 101
Common Restaurant Lingo
Knowing the Menu
Prep Cook
Line Cook
Expeditors
Dishwasher
Knife Safety
Cuts & Lacerations
Fryer Safety
Hood Safety
Burn Prevention

Safety/HR

Armed Robbery
Active Shooter
Violence in the Workplace
Workplace Ethics
Sexual Harassment
Workplace Diversity
Cleaning and Sanitizing
Fire Extinguisher
Ice Safety
Proper Lifting
Slips, Trips and Falls

Bar Basics

Bartending 101
Variations of Wine
Variations of Liquor
Variations of Beer
Barback

Add-ons

American Ales
American Sparkling Wines
Beaujolais Nouveau
California Chardonnay
Gin
Porter & Stout
Sake

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