How would it look in your restaurant if you tried using cooks as waitstaff, even for one evening? Such a staffing change would present a whole new culture in your establishment. A new scratch bar in L.A is trying an innovative new service model where there are no servers. The cooks of the restaurant will take turns waiting tables and prepping the meals for the customer. The new model has nothing to do with servers, and everything to do with the fact that the cooks know the menu inside and out, so they can help you order exactly what you are in the mood for and every order can be personalized. This interesting strategy is just one that Chef Phillip Frankland Lee will be trying at his new scratch bar in the valley. Restaurant Hospitality has more on this “double duty” staffing concept. More…
Cooks as Waitstaff – Would it Work for You?
