Manage My Restaurant

It’s all fun and games until you have to get down to business. On this page we will share links and BLOG posts that will help you navigate your sales and marketing, workforce management, food and nutrition trends, customer service and anything else that helps you operate your business.

Manage my Restaurant

Restaurant Success Guide

Even though all the moving parts of running a restaurant can seem endlessly overwhelming, profitability BOILS DOWN TO FIVE SIMPLE “LEVERS”.

The value in these levers is not that they are “secret” but that they help you SIMPLIFY what to focus on. Instead of a million different things – just focus on these 5 levers.

Customer Service Training

Learn how to empower your staff to double your sales by treating your customers right, selling the most profitable items on your menu and building your brand with every person who steps through your door.

Association Membership

There are many reasons to belong to your industry association, we help you with negotiated discounts, answering your management questions and voicing your concerns to elected officials.

NMRA Staff

Our staff has over 80 years of restaurant experience. We are here to help you answer your most pressing questions. Don’t hesitate to call.

Opening a Restaurant in New Mexico?

There are things you need to know and most likely we can help. Don’t hesitate to call our office. 505-343-9848

Sales and Marketing for Your Restaurant

Bringing in new customers and keeping the ones you have are critical to your restaurants’ success.

Restaurant Operations

Hiring and retaining employees, making payroll, knowing food trends, employee policies, standard operating procedures. You need to know it all. We have the information you need.

BLOG articles on everything you need to know to open and manage your restaurant

5 Tips When it Comes to Vendors

Ask any successful restaurateur what they would do without their trusted suppliers, and most of them are going to tell you the truth, vendors are the lifeblood of the industry. Whether it is scoring fresh produce, getting a vent hood serviced or building a menu...

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3rd Party Delivery: Top Ten Things To Consider

Guest Blogger Jerry Harrell, 2018-2019 Board Chairman of NMRA and Owner of Double Eagle de Mesilla in Mesilla, New Mexico, offers some insight on 3rd Party Delivery: Uber Eats, Waiter, Door Dash, Grub Hub, TuYu, Lodel are some of the delivery businesses knocking on...

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New Mexico Restaurant Success Kit

As New Mexico’s leading association for restaurant owners – with a staff that has years of restaurant ownership & management experience – we know first-hand the excitement that comes with owning your own restaurant business.   It’s exciting, but achieving success...

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NMRA Is Your Personal Assistant

We’ve all had those days when you wish you had more hours in a day, or better yet—a personal assistant to help you get things done.  For restaurant operators, those days happen often. You’ve got a ton to manage.  Even the things you can expect to deal with every day...

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Wage & Hours Rules for Restaurant Workers

WAGE STATUTES: BASIC REQUIREMENTS FOR TIPPED EMPLOYEES Play Webinar Recording Access Slide Deck Here If you haven’t been audited yet get your paperwork in order because the Federal DOL and New Mexico Workforce Solutions are targeting restaurants. If you are in any way...

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Dining out? Leave your pet at home

DOWNLOAD SERVICE ANIMAL POSTER FOR YOUR RESTAURANT HERE. We know you love your pet dog.  But unless you’re headed to the outdoor patio of a restaurant that allows dogs there, please leave your pet at home. Restaurants operate under strict rules from the NM Department...

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New Laws Go Into Effect this Summer

Top 10 things you need to know about the new laws going into effect in June and July 2019   Your single-user restrooms will have to be: made available to any person regardless of gender identity or sex; designated for use by not more than one occupant at a time...

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Unconscious Bias & Sexual Harassment in Restaurants

What is Unconscious Bias? Unconscious biases are social stereotypes about certain groups of people that individuals form outside their own conscious awareness. Working in the hospitality industry, it is critical to understand how we may be affected by these biases and...

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5 Reasons Why Having an Employee Handbook Is Important

Employee handbooks are important to set forth company expectations on policies and procedures. An employee handbook gives the employee and management a guide for expected behavior. If employees do not abide by the employee handbook, it could provide protection from...

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