Cleanliness slips drive customers away

Cleanliness slips drive customers away

New Mexico restaurateurs are concerned about cleanliness and safety. BusinessWire  and the NMRA wants you to keep customers coming through your doors. Aside from health concerns, a messy restaurant is a customer turn-off. A  Harris Poll shows that restaurants will...
Know Your Customers

Know Your Customers

John Oakes, Chief Operating Officer of Revenue Management Solutions has some wise words for restaurateurs wanting to keep their customers happy and their tables full. Rather than do a full-bore overhaul over your business, some simple, incremental steps can make a...
Tips for Upselling Your Menu Items

Tips for Upselling Your Menu Items

Upselling is a tricky business.  You don’t want to come across too strong, but you want your customers to leave having tried all of the best items from your restaurant. When suggesting anything from wine to dessert, there are certain things you can do to help...