Twitter may not be the most-used social media website, but it is one of the most popular when it comes to comments on restaurants. This is one really great way for restaurants, especially quick service restaurants, to build a relationship with their customers. It is also a good way for them to promote themselves in the meantime. Getting a twitter handle, and responding to both negative and positive tweets can really help your business thrive. This is especially true if you make it personal by having you managers sign the tweets they post. Chipotle is leading the quick service pack when it comes to tweeting back to their customers and it is creating some great outcomes for their business and brand. Chick Fil A and Pizza Hut are also big tweeters. There’s a lot to consider with your social media management, so just take it one step at a time. Nation’s Restaurant News offers a great primer on Twitter tips for restaurants. More…
Twitter Tips for Restaurants
