If you are a business who has received correspondence from the New Mexico Department of Workforce Solutions (NMDWS) for an employee who is still working, deceased, or never worked for your business, we ask that you report this to NMDWS immediately by taking the following steps:
Step 1: Report a false Unemployment Insurance claim to NMDWS
Report all information you may have about the fraudulent claim by contacting NMDWS, including the following if you have it:
- Claimant ID number
- First and last name;
- If you do not have a claimant ID, but are able to provide the last 4 of the individuals Social Security Number (SSN), do not send the full SSN.
There are three ways to contact us to report a false claim and send in the requested information listed above:
- Send an email to id.verify@state.nm.us and put “Reported Fraud” in the subject line of the email
- Call the Fraud Hotline at 505-243-7283
- Call the Unemployment Insurance Operations Center at 1-877-664-6984
Step 2: Continue to respond to any “request for Separation Information” notices that you receive from NMDWS.
Please respond timely to notices you receive from NMDWS. If you receive a notice regarding a fraudulent claim write “Fraud/identity theft” on them so that we can investigate the claims and take appropriate actions. The most expedient way for employers to respond to Request for Separation forms is by responding via your online employer account in the New Mexico Unemployment Insurance Tax & Claims System or by using the State Information Data Exchange System (SIDES) portal.
Step 3: Share resources with your employees
Please share the Reporting Identity Theft for Individuals information that can be found on our website at https://www.dws.state.nm.us/identitytheft with employees at your organization. This information includes important links and resources and other measures individuals can take to protect themselves.
